Free FedEx Ground Shipping Offer
MenEssentials offers free FedEx GROUND shipping within the continental United States of America and Canada on all merchandise orders $50 and over (excluding taxes, which are applicable only to Canadian residents). Delivery charges apply to orders that total less than $50.

Refer to our published shipping rates for details.

Due to higher costs associated with the following delivery options, MenEssentials does not offer free shipping with orders delivered to addresses in Alaska, Hawaii, Northwest Territories, Nunavut, and Yukon; and orders delivered via Canada Post.

We have no control over our shipping partners, their operations, or events that effect their delivery schedules. We therefore do not guarantee on-time delivery.

If you return for a refund any items that were originally delivered to you under the terms of our free standard shipping offer, and your order drops below the free-shipping threshold, then we will deduct from your refund our fee for FedEx Ground delivery.

MenEssentials reserves the right to change the terms of or discontinue this offer at any time.

Free Product Returns
We happily accept returns of UNUSED AND UNOPENED MenEssentials.com products if we receive your product return request within 30 days of the PURCHASE date.

We will not process refunds for items that have been opened or used, unless the product arrived damaged or defective.

Return shipping and handling fees are free to our customers in Canada and the USA only. We regret that we cannot extend this service to our overseas customers.

To return a product that you purchased from MenEssentials.com, contact us to request a return merchandise authorization. If you send us a message via our Contact Us page, it should include:

1. Your full name;
2. A valid email address;
3. Your shipping address and telephone number;
4. Your MenEssentials order number; and
5. A description of the item or items you would like to return.

We will email you a return shipping label with instructions on where to drop off your parcel. You will not be charged for return shipping.

Please note that we are unable to pay return shipping fees if you do not use the return shipping label we provide to you.

Please include a copy of your MenEssentials sales receipt with the item being returned.

We regret that we do not refund our original shipping costs with the return.

Complete product return policies and procedures are available here.

Free Product Samples
As a courtesy to our customers, we usually include free product samples in every order (subject to availability).

We randomly select samples at the time orders are packed. We do not process requests for specific samples.

Our suppliers determine the availability and quantity of the samples they send us. We therefore do not guarantee that samples will be included with your order, but we will make every effort to ensure you receive something interesting to try.

Free Service
Okay, this one isn't so earth-shattering. But if you need help with anything (related to our site or your order, that is; we don't do homework), call us toll free at 1.877.449.6599 or contact us by email.